The Institute of Public Administration Australia’s 2012 International Congress will be held in Melbourne, Australia, bringing together more than 1000 administrators in one of the largest gatherings of public administrators ever held in Australia. Already the ideas and speakers on the program are impressive – find more here. Speaker highlights include: DR SHASHI THAROOR is a former UN Under-Secretary-General and Indian Minister of State for External Affairs. India’s central and state government employ 10 million … more
In Focus
Reforming Public Services Summit | Melbourne, 7-8 May 2012
Real reform towards citizen-centred social policy and empowered users of public services Why a Summit on Reforming Public Services? Reform of public services has been a constant theme amongst governments, policy officials, and service delivery organisations for the last two decades. Despite the constant talk, real change towards citizen-centred social policy and empowered users of public services is hard to find. What is more common is a pattern of frequently restructured financing arrangements for service delivery … more
Developing & Implementing KPIs in Government | 15-16 May
Criterion Conferences will be hosting this conference in Canberra, with the aim of ‘achieving strategic objectives through accountability and performance improvement.’ A recent report by the Australian National Audit Office found that many government agencies continue to find it difficult to develop and implement effective KPI’s. Consequently this has prohibited effective monitoring and assessment of programs and their effect on achieving overall departmental objectives. This conference will illustrate frameworks for effective Key Performance Indicator Systems … more