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Employment Services


CPD has a track record of research into the effectiveness of employment services. Our long-term interest in these matters is reflected in the reports Grand Alibis (December 2015) and Settling Better (February 2017), which was released with the support of the Boston Consulting Group, and a broader discussion paper on Australia’s democracy (December 2017). These issues also informed the creation of our multi-year Cities and Settlement Initiative, which focusses on helping refugees to find jobs faster.

Our 2018 submission to the Future of Employment Services Consultation build on our correspondence with Sandra McPhee AM, Chair of the Employment Services Expert Advisory Panel, and discussions with the Active Labour Market Assistance Branch in the Department of Jobs and Small Business. It also draws on discussions and analysis produced through our Cities and Settlement Initiative.

Latest Articles


Council on Economic Participation for Refugees

Lisa Button - December 2018

On 22 February 2018, CPD convened the first meeting of the Council on Economic Participation for Refugees (the Council), hosted by the Boston Consulting Group in Melbourne. The Council is...

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Cities and Settlement Initiative

Travers McLeod - December 2018

Photo: The second meeting of the Council on Economic Participation for Refugees, in Fairfield NSW. In 2018 CPD launched our Cities and Settlement Initiative – a three-year program that aims...

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Big, impersonal and opaque: how Jobactive is failing jobseekers

communications - February 2018

ROB STURROCK published in Inside Story 1 FEBRUARY 2018 A new strategy would start by recognising that the market alone can’t help many jobless Australians find work What is government’s role? Labor frontbencher...

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What Do Australians Want? Active and Effective Government Fit for the Ages | DISCUSSION PAPER | December 2017

communications - December 2017

Today CPD releases its latest research – a new discussion paper called “What do Australian’s Want? Active and Effective Government Fit for the Ages.” This paper draws on new attitudes...

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Settling Better: Reforming refugee employment and settlement services | REPORT | February 2017

communications - February 2017

As a nation built on immigration, humanitarian migrants (refugees and others in refugee-like situations) make up only a small proportion of the entrants who settle in Australia. Over time, however,...

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Grand alibis: how declining public sector capability affects services for the disadvantaged | REPORT | December 2015

communications - December 2015

CPD has released a new report called Grand alibis: how declining public sector capability affects services for the disadvantaged. In the report, authors Kelly Farrow, Robert Sturrock and Sam Hurley argue...

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There is plenty of evidence to suggest democracy is in trouble. In Australia, more people are losing trust in our public institutions and processes. Business and civil society are viewed mistrustfully as well.

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Australia faces growing inequity and disadvantage in our schools. Our education system is separating into a hierarchy of advantaged and over-funded schools at the top end, and disadvantaged, under-funded schools at the bottom.

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Ensuring that newly arrived refugees settle effectively into their new local communities across Australia offers a range of great benefits to our society and economy.

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Fundamental to an active and effective government that is fit for purpose in the 21st century is strengthening the capabilities of our public sector.

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