CPD has a track record of research into the effectiveness of employment services. Our long-term interest in these matters is reflected in the reports Grand Alibis (December 2015) and Settling Better (February 2017), which was released with the support of the Boston Consulting Group, and a broader discussion paper on Australia’s democracy (December 2017). These issues also informed the creation of our multi-year Cities and Settlement Initiative, which focusses on helping refugees to find jobs faster.
Our 2018 submission to the Future of Employment Services Consultation build on our correspondence with Sandra McPhee AM, Chair of the Employment Services Expert Advisory Panel, and discussions with the Active Labour Market Assistance Branch in the Department of Jobs and Small Business. It also draws on discussions and analysis produced through our Cities and Settlement Initiative.